North West Ambulance Service response times, September 2026
Emergencies such as stroke: 24 min on average The standard is 18 min. England: 31 min.
Second quickest of 11 services in England.
Life-threatening emergency: call 999.
By category
- Category 1: life-threatening, such as a cardiac arrest 7 min average 9 in 10 within 12 min. Standard: 7 min on average, 9 in 10 within 15 min.
- Category 2: emergencies, such as a stroke or heart attack 24 min average 9 in 10 within 48 min. Standard: 18 min on average, 9 in 10 within 40 min.
- Category 3: urgent but not life-threatening, such as a fall 1 h 32 min average 9 in 10 within 3 h 8 min. Standard: 9 in 10 within 2 hours.
- Category 4: less urgent; some calls get advice by phone instead 1 h 37 min average 9 in 10 within 3 h 46 min. Standard: 9 in 10 within 3 hours.
Last 12 months
| Month | Category 1 average | Category 2 average | Category 3, 9 in 10 | Category 4, 9 in 10 |
|---|---|---|---|---|
| 7 min | 24 min | 3 h 8 min | 3 h 46 min | |
| 7 min | 23 min | 2 h 59 min | 3 h 5 min | |
| 7 min | 24 min | 2 h 58 min | 3 h 52 min | |
| 7 min | 27 min | 3 h 49 min | 4 h 21 min | |
| 7 min | 25 min | 3 h 8 min | 3 h 37 min | |
| 7 min | 23 min | 2 h 57 min | 3 h 38 min | |
| 7 min | 25 min | 3 h 1 min | 3 h 18 min | |
| 7 min | 27 min | 3 h 20 min | 4 h 8 min | |
| 7 min | 33 min | 4 h 18 min | 5 h 34 min | |
| 7 min | 33 min | 4 h 6 min | 4 h 35 min | |
| 7 min | 30 min | 3 h 56 min | 5 h 3 min | |
| 7 min | 28 min | 3 h 37 min | 4 h 42 min |
Areas it covers
NHS England figures, , checked . About the data.