London Ambulance Service response times, September 2026

Emergencies such as stroke: 34 min on average The standard is 18 min. England: 31 min.

Eighth quickest of 11 services in England.

Life-threatening emergency: call 999.

By category

  • Category 1: life-threatening, such as a cardiac arrest 7 min average 9 in 10 within 12 min. Standard: 7 min on average, 9 in 10 within 15 min.
  • Category 2: emergencies, such as a stroke or heart attack 34 min average 9 in 10 within 1 h 11 min. Standard: 18 min on average, 9 in 10 within 40 min.
  • Category 3: urgent but not life-threatening, such as a fall 1 h 41 min average 9 in 10 within 4 h 9 min. Standard: 9 in 10 within 2 hours.
  • Category 4: less urgent; some calls get advice by phone instead 2 h 38 min average 9 in 10 within 5 h 56 min. Standard: 9 in 10 within 3 hours.
Last 12 months
MonthCategory 1 averageCategory 2 averageCategory 3, 9 in 10Category 4, 9 in 10
7 min34 min4 h 9 min5 h 56 min
7 min32 min4 h 14 min6 h 45 min
7 min34 min4 h 30 min6 h 27 min
7 min33 min4 h 9 min6 h 20 min
7 min32 min4 h 7 min6 h 39 min
7 min25 min2 h 54 min4 h 41 min
7 min26 min2 h 55 min4 h 27 min
7 min27 min3 h 6 min4 h 34 min
7 min32 min3 h 38 min6 h 16 min
7 min32 min3 h 47 min5 h 44 min
7 min35 min4 h 17 min6 h 36 min
7 min31 min3 h 53 min5 h 42 min

AmbSYS time series.

Areas it covers

NHS England figures, , checked . About the data.