North East Ambulance Service response times, September 2026
Emergencies such as stroke: 21 min on average The standard is 18 min. England: 31 min.
The quickest of 11 services in England.
Life-threatening emergency: call 999.
By category
- Category 1: life-threatening, such as a cardiac arrest 6 min average 9 in 10 within 11 min. Standard: 7 min on average, 9 in 10 within 15 min.
- Category 2: emergencies, such as a stroke or heart attack 21 min average 9 in 10 within 42 min. Standard: 18 min on average, 9 in 10 within 40 min.
- Category 3: urgent but not life-threatening, such as a fall 1 h average 9 in 10 within 2 h 16 min. Standard: 9 in 10 within 2 hours.
- Category 4: less urgent; some calls get advice by phone instead 1 h 14 min average 9 in 10 within 2 h 59 min. Standard: 9 in 10 within 3 hours.
Last 12 months
| Month | Category 1 average | Category 2 average | Category 3, 9 in 10 | Category 4, 9 in 10 |
|---|---|---|---|---|
| 6 min | 21 min | 2 h 16 min | 2 h 59 min | |
| 6 min | 20 min | 2 h 13 min | 2 h 56 min | |
| 6 min | 20 min | 2 h 13 min | 3 h 3 min | |
| 6 min | 20 min | 1 h 56 min | 2 h 30 min | |
| 6 min | 19 min | 1 h 52 min | 2 h 15 min | |
| 6 min | 18 min | 1 h 32 min | 2 h 24 min | |
| 6 min | 20 min | 2 h | 3 h 1 min | |
| 6 min | 21 min | 2 h 3 min | 2 h 58 min | |
| 6 min | 24 min | 2 h 55 min | 3 h 47 min | |
| 6 min | 25 min | 2 h 57 min | 3 h 38 min | |
| 6 min | 23 min | 2 h 44 min | 3 h 20 min | |
| 6 min | 21 min | 2 h 15 min | 3 h 2 min |
Areas it covers
NHS England figures, , checked . About the data.