West Midlands Ambulance Service response times, September 2026
Emergencies such as stroke: 25 min on average The standard is 18 min. England: 31 min.
Third quickest of 11 services in England.
Life-threatening emergency: call 999.
By category
- Category 1: life-threatening, such as a cardiac arrest 8 min average 9 in 10 within 15 min. Standard: 7 min on average, 9 in 10 within 15 min.
- Category 2: emergencies, such as a stroke or heart attack 25 min average 9 in 10 within 50 min. Standard: 18 min on average, 9 in 10 within 40 min.
- Category 3: urgent but not life-threatening, such as a fall 2 h 3 min average 9 in 10 within 5 h 4 min. Standard: 9 in 10 within 2 hours.
- Category 4: less urgent; some calls get advice by phone instead 2 h 45 min average 9 in 10 within 7 h 17 min. Standard: 9 in 10 within 3 hours.
Last 12 months
| Month | Category 1 average | Category 2 average | Category 3, 9 in 10 | Category 4, 9 in 10 |
|---|---|---|---|---|
| 8 min | 25 min | 5 h 4 min | 7 h 17 min | |
| 8 min | 21 min | 4 h 36 min | 5 h 25 min | |
| 8 min | 20 min | 4 h 12 min | 5 h 9 min | |
| 8 min | 25 min | 5 h 20 min | 7 h 6 min | |
| 8 min | 20 min | 4 h 30 min | 6 h 50 min | |
| 8 min | 17 min | 3 h 35 min | 4 h 37 min | |
| 8 min | 20 min | 3 h 54 min | 5 h 44 min | |
| 8 min | 21 min | 3 h 56 min | 5 h 23 min | |
| 8 min | 31 min | 6 h 25 min | 8 h 58 min | |
| 8 min | 31 min | 6 h 26 min | 6 h 18 min | |
| 8 min | 29 min | 6 h 25 min | 9 h 15 min | |
| 8 min | 32 min | 7 h 13 min | 11 h 50 min |
Areas it covers
NHS England figures, , checked . About the data.